Seeing clients, partners, and employees as the information brokers they are is powerful. Trust what they know and suddenly there’s a world of opportunity. The insights they give you can help develop exactly the business models and services financial institutions need to compete in today’s world of tighter profit margins after the financial crisis. For example, one of Australia’s largest banks, ANZ Bank, is exploring the use of new cognitive computing technologies to extract new insights to derive new client-driven product and services around wealth management. Similarly, Banorte, one of Mexico’s leading Banks, is transforming its client engagement model using Big Data and analytics technologies.